The 3 Biggest Problems Central Floridians
CEOs Have With Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don’t need us to tell you how frustrating that is.

Our research shows that most successful Central Floridians CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

Problem #1: You Have Constant Technical Problems.

Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.

Problem #2: They Don’t Understand How Critically Important Your Time Is.

If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.

You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.

Problem #3: Poor Communication And Service.

From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.

Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.

Free Emergency Support For Your Next Computer Crisis

As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.

There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.

To Reserve Your FREE Support
Fill Out The Form On This Page or Call Us at 800-219-0533

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Secure Network Services, Inc. Provides Confidence Through Speed and Reliability.

The biggest benefit Secure Network Services, Inc. has brought to Crown Electric since moving to them for managed services and backups is IT support we don’t have to think about. SNS maintains our system so that we can run our business and take care of our customers. No matter the issue, they have a timely solution and immediate response. Many companies we have used in the past left us feeling like we were paying for someone to tinker with our systems. We never had confidence in the security of our systems or the products and services we were paying for. Other providers often left us without hardware for days at a time while they ‘tried’ to fix a problem. Not with SNS. SNS calls to notify us of new technology that they have deployed on our behalf to keep our systems secure and running. Should a computer have a problem, they can replace/repair it quickly and a loaner is provided to make sure we don’t have downtime. I have worked with many IT firms throughout my 20+ year career, spanning various industries and communities, and I have never felt more confident with our IT solutions than I do today. I truly know the SNS team has our environment under control allowing us to focus on other areas of our business. We feel like they are a partner in our business , not just a vendor.

Laura Simpson Office Manager
Crown Electric
Bartow, Florida

Secure Network Services, Inc. Takes Care Of All Our IT Needs…Period.

The single biggest benefit since moving to Secure Network Services, Inc. is the comfort level we have that our systems and our data are protected, backed up, and current . Compared with our previous providers, SNS’ customer service is outstanding - always professional, thorough, and fast. SNS responds quickly to our needs, sometimes anticipating them and acting before we are even aware of an issue. They are constantly improving their own systems to provide us with the most current solutions available for the needs of our business. SNS gives us the comfort of knowing that our environment is proactively taken care of 24x7x365.

If you are looking for peace of mind when it comes to your IT needs, then you need to call SNS. They handle it ALL.

Jack Lowman Credit Manager
AVON Leasing
Lakeland, Florida